Privacy Policy
At PumiRoots, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit www.pumiroots.com or make a purchase from our store.
By using our website, you agree to the collection and use of your personal information as outlined in this policy.
1. Contact Information
If you have questions about this Privacy Policy, want more details about how we handle your data, or wish to lodge a complaint, you may contact us at:
2. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
Collected when you place an order, create an account, or contact us.
Examples include:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party payment processors)
b. Device Information
Collected automatically when you visit our website.
Examples include:
- IP address
- Browser type and version
- Time zone
- Device type
- Pages visited and time spent
- Cookies and tracking identifiers
Why we collect it:
To load the website correctly, understand visitor behavior, enhance user experience, and prevent fraud.
c. Customer Support Information
Any details you provide while contacting us for help or inquiries.
3. How We Use Your Information
We use collected data to:
- Process and deliver your orders
- Provide customer support
- Send order updates and shipping notifications
- Improve website performance and user experience
- Personalize your browsing experience
- Send marketing or promotional content (only with your consent)
- Monitor website usage for analytics and security
- Detect and prevent fraudulent activity
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information only in the following cases:
a. Service Providers
To fulfill our services (example: payment processing, shipping, email notifications).
b. Legal Requirements
We may disclose information if required to:
- Comply with laws and regulations
- Respond to lawful requests such as subpoenas
- Protect our rights, safety, or property
c. Business Transfers
If PumiRoots undergoes a merger, acquisition, or restructuring, your information may be transferred.
5. Behavioural Advertising & Analytics
We may use cookies and analytics tools (such as Google Analytics) to understand usage patterns and show relevant ads.
To learn how Google uses data, visit:
https://policies.google.com/privacy
You may opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
Ad Preference Controls
You can control how ads are shown to you:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google Ads: https://www.google.com/settings/ads/anonymous
- Bing Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out through:
https://optout.aboutads.info/
6. Cookies
Cookies are small data files stored on your device when you visit our website.
We use cookies for:
- Remembering your preferences
- Improving page loading speed
- Tracking analytics
- Enhancing site functionality
- Delivering personalized ads
Cookie Control
You may disable cookies in your browser settings, but doing so may cause parts of the website to not function properly.
For more information on cookies:
https://www.allaboutcookies.org
7. Do Not Track
There is no consistent industry standard for responding to browser Do Not Track signals. Therefore, we do not alter our data collection practices when a DNT signal is detected.
8. Your Data Protection Rights
Depending on your region, you may have rights to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Request data transfer
- Restrict certain types of data processing
To exercise these rights, contact us at support@pumiroots.com.
9. CCPA (California Consumer Privacy Act)
(For California Residents)
If you live in California, you have the right to:
- Know what personal information we have collected
- Request deletion of your personal data
- Opt out of personal data sharing
- Designate an authorized agent to exercise rights on your behalf
You may contact us anytime to use these rights.
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed due to:
- Business changes
- Legal requirements
- Security improvements
- Website updates
Changes will be posted on this page with the latest updated date.
11. Complaints
If you believe your privacy rights have been violated or mishandled, you can contact us at:
We will review your complaint and respond promptly.